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Do you ship to my country?

We ship to all countries in the EU.

How much is delivery cost?

The delivery cost is €20 anywhere in EU. It will be FREE if you order €200 more.

I want to return an item I purchased on the Kanetsu Europe Official shop.

Please refer to our return policy here, and follow the steps to return your purchase.

I want to order more than a stock of this web site.

Of course, you can do it. Please contact us. We will reply to you within three business days.